Frequently Asked Questions

Check here to see if I sufficiently answer your immediate questions!

What are your prices?

Each job gets a custom price, because each guitar has custom issues. For a guideline, see my PRICING page. Presently, prices are based on a shop rate of $100/hour. For a ballpark estimate, feel free to include images in an inquiry email.

What's your turnaround time?

This is dependent on what else is being serviced in my shop at the time of your inquiry, but typically I try to do setups within a week or two, and big jobs take longer.

What are your hours?

GGR works on an Appointment Only basis. Appointments are typically noon-ish and early evenings.

How do I book an appointment?

Click the 'Book Appointment' button and then book through my scheduling app.

Do you do finish work or refinishing?

No. Finish work is temperamental, and a super-custom skill that I do not possess. I aim to make my repairs solid, but I never promise they'll be invisible. 

Do you repair amps and pedals?

No. We do not dabble in the dark arts.

Can you do it while I wait?

It's very likely that I have another project on the bench at the moment, and will not be able to squeeze your guitar into the flow in the same day.

My guitar's not worth fixing. What should I do with it?

Before you throw it in the garbage, consider donating your guitar to me, even if it needs repairs. I fix up some well loved guitars and donate them to local Guelph organizations.